22 Bishopsgate

Redefining the Smart Building Experience

22 Bishopsgate stands as one of London’s most ambitious and people-focused office developments, spanning 1.275 million sq ft at the heart of the City. Owned and managed by AXA Investment Management – Real Assets, the landmark building partnered with Smart Spaces to deliver a next-generation occupier experience app.

Appointed as the official platform provider, Smart Spaces collaborated closely with partners including Cisco, Lenel, HID, Ideal, Microsoft, AXA, and JLL to deliver a seamless, integrated solution. Despite a delayed PC caused by the pandemic, the 22B App launched successfully in early 2021.

Today, the app boasts over 27,000 active users, with an average of 10,000 people on-site daily. This extraordinary adoption rate was driven by the app’s central role in everyday access and building engagement—where users rely on the platform to pass through speed lanes, navigate the building, and access a wide range of amenities and services.

At 22 Bishopsgate, Smart Spaces has led the way in multi-vendor access control integration. Our platform empowers occupiers to configure and manage their own doors—even when using access control systems other than the landlord’s Lenel infrastructure.

By working closely with each tenant, we advise on compatible hardware, including door readers, print solutions and smart lockers. This ensures digital credentials remain consistent, secure and easy to use—enabling seamless access across both landlord-managed and occupier-controlled systems without compromise.