Our purpose-built ticketing system allows inhabitants to report and resolve issues before they get out of hand. The support section within the app is a centralised hub for any problems occupiers may have inside their space. This can range from calling a handyman to reporting the dreaded blocked toilet.
Occupiers simply open the support section, answer a series of questions (e.g. “Is this an emergency?”) and find their relevant issue to report. In the rare case where a problem is not within the support system, occupiers can fill in a form with their specific complaint about their smart building or space. Smart spaces will then systematically categorise incidents in order to resolve issues as soon as possible.