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Head of Project Management
At Smart Spaces®

The role of Head of Project Management will be to oversee all Mobile App Projects being delivered throughout the organisation, leading the team of Project Managers and acting as a point of escalation on projects, as required. The Head of Project Management will be responsible for project governance, working alongside the leadership team to ensure the delivery of high quality products and services through streamlined processes, effective use of talent and identifying improvements and cost efficiencies.

The Head of Project Management will have a strong commitment to supporting and helping drive the growth of the company with a focus on establishing goals, motivating the team to achieve these and embedding a collaborative culture.

Responsibilities / Objectives of the role:

  • Collaborate with the CEO in setting and driving organisational vision and operational strategy (e.g., scalability, efficiency, profitability and consistency of processes).
  • Line manage project management team, providing advice and coaching to other line managers where required to help embed new processes.
  • Compile high-level overviews of company projects and deadlines for leadership review.
  • Challenge the status quo and work with the leadership and project managers to set actionable short and long-term goals to improve processes and efficiency of the project teams.
  • Ensure goals are on-target throughout the year and identify patterns to project delays, devising potential solutions to reduce/eliminate these.
  • Establish clear project processes and templates for the Project Team.
  • Organise quarterly leadership meetings to review, track and re-establish objectives and budget reviews.
  • Liaise with the Head of Customer Success to ensure that products remain of high quality and customer expectations are consistently met.
  • Review resource maps and identify resource requirements and talent gaps.
  • Lead daily team meeting when required.
  • Communicate the company‚Äôs operating policies and ensure that compliance remains high.
  • Ensure the company remains compliant with external laws and regulations (such as ISO accreditations).
  • Identify where the code of behaviour is not being met and work with HR to establish processes to improve consistency of performance.

Skills and Qualifications

  • Excellent organisational and time management skills, including a demonstrated ability to prioritise task and handle time-sensitive requests.
  • Strong communication skills, including the ability to influence and interact with a variety of internal and external stakeholders.
  • Proven project management skills with the ability to drive multiple projects simultaneously.
  • Excellent critical thinking skills with the ability to diagnose problems, make quick well-informed decisions, with foresight into potential issues.
  • Customer relationship management.
  • Strong analytical skills with ability to apply strategic solutions.
  • Strong leadership skills and ability to direct and motivate a team.
  • A good understanding of budgeting issues.
  • Experience with business negotiation.

Job Type:

  • Full-time


  • Project Management: 5 years (preferred)

Work Location:

  • Hybrid remote in London

Ability to commute/relocate:

  • London: reliably commute or plan to relocate before starting work (required)


  • Competitive salary
  • Hybrid working
  • Quarterly Socials
  • Private medical insurance
  • Training & Education
  • Optical care
  • Enhanced maternity & paternity pay
  • Enhanced holiday allowance
  • Employee discounts & reward programme


  • 8 hour shift
  • Day shift
  • Monday to Friday

Interested in a Smart Spaces career and would like to apply?

Please click email and supply us with your CV and cover letter.

Email Apply

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